P.O. Box 99999
Any Town, NY 99999-9999 Phone (999) 999-9999
A strong leader and highly effective manager with over ten years experience in retail banking, internal branch operations, and branch management. Broad background in developing, planning, and executing market driven sales and exceptional customer satisfaction levels while building and developing high performance teams. Achieved consistently superior results in all job assignments. A creative problem-solver and effective communicator.
2007-2010 ABC Inc. Any Town, NY
- Responsible for budgeting, accounting for expense control, hiring, performance reviews, facilities management, compliance, auditing, sales production, ATM Balancing, and daily operations management.
- Responsible for achieving Sales goals, Operations, and Performance goals in a High intensity Sales environment.
2001-2006 XYZ Corp. Any Town, NY
- Selection of employees for branch.
- Consistently meeting and exceeding branch goals.
- Maintaining client retention and new growth for branch office.
2000-2001 BCD Inc. Any Town, NY
Assistant Branch Manager
- Responsible for the overall direction, coordination, and evaluation of branch .
- Supervised and coach employees throughout the branch and maintain workforce stability, through creating a supportive environment for staff.
- Routinely work with high profile account relationships to satisfy their financial banking needs.
- Investigated and resolved technical operating problems as appropriate.
- Conducted self audits in operations. Through audit findings, made recommendations to strengthen internal controls and safeguards for the purpose of ensuring general compliance with laws, regulations, managerial policies, and generally accepted audit standards.
- Performed related operational, sales and administrative functions as directed by the Branch Manager.
1997-2001 University of New York New York, NY
- Attended University of New York for Bachelors degree in Business Administration with a minor in Management.
1994-1996 University of California Berkeley, CA
- Associates of Arts Degree in General Business in 1996
- 2004 Top Branch Award – BCD Corp.
- 2002 Customer Relationship Award – ABC Inc.