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QA Analyst Resume Sample Two

999 Main Street, Any Town, NY 99999, email@yahoo.com, 999-999-9999

Paul Moore

Professional Qualifications:

Senior software QA tester with business analyst skills who has a consistent track record of exceeding company goals while embracing the integrity of customer service. Excellent communicator and team player.

EMPLOYMENT HISTORY:

ABC Inc. Any Town, NY
Software Support Manager (7-2009 to present)

  • Set up, equip and manage the Software Support Department.
  • Purchased all Hardware equipment.
  • Set policy for the day to day running of the department, for the proper handling of Client.
  • Calls, documentation of Code Issues and HR policies.
  • Hiring of staff.
  • Training of employees on procedures and the code they would be supporting.
  • Handling all HR duties for the Support Department.
  • Remote Client support and training.
  • Documentation of software.
  • Liaison with Clients and Software Programmers to develop appropriate code.
  • Develop test scripts for software testing.
  • Work with programmers, to correct inconsistencies prior to release to clients.

XYZ Corp. Any Town, NY
Sr. QA Analyst (2-2007 to 8-2008)

  • Lining business documents, test cases, plans and defects.
  • Maintained tickets (entered, followed-up, updated, closed).
  • Created and maintained the master project management plan.
  • Managed 3 QA Leads and 3 QA Analysts ensuring that software development projects are delivered one time and with the highest quality possible.
  • Ensured Quality Assurance processes are followed and executed throughout the QA cycle.
  • Developed QA strategies and test approaches for assigned projects.
  • Maintained continuous knowledge of project schedules and their impact to Quality Assurance and the company, as a whole.
  • Maintained MS-Project document from a QA perspective.
  • Partnered with the PMO, Delivery Teams, Business Entities and Technical Services to deliver high quality applications to the Business.
  • Provide leadership and coordinate with Release Management to ensure proper allocation and scheduling of QA resources across multiple releases.
  • Reviewed and validated QA test estimates based upon project scope, complexity and testability.
  • With the QA Team Leads, developed QA Test Planning, Preparation and Execution phases of Smoke, Regression and Functional testing for a web based trading application.
  • Verified files using SQL and UNIX on an Oracle database using WS-Toad.
  • Verified and assigned defects to the QA Team for verification that was entered into PVCS Tracker.
  • Oversaw QTP Regression testing.

BCD Inc. Any Town, NY
QA Analyst (12-2006 to 2- 2007)

  • Worked with Business Analyst for functional requirements and attained thorough knowledge in the business requirements.
  • Interacted closely with developers, production support team to coordinate defect resolution.
  • Prepared the data requirements for environment and for the application testing.
  • Executed test cases, document actual results, and evaluated compared to expected results.
  • Created XML files and uploaded using SFTP.

COMPUTER SKILLS:

Word, Excel, Test Director, Quality Center, and Microsoft SQL Server 2000 (Enterprise Manager, SQL Query Analyzer).

EDUCATION:

Project Management Certification (2008)

Yale University (1990-1991)
Bachelor of Science in Computer Information Systems

New York High School – New York (1979-1983)
High School Diploma

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