999 Main Street, Any Town, NY – 99999
H (999)999-9999 C (999) 999-9999 email@yahoo.com
JONATHAN CANNON
QUALIFICATIONS SUMMARY:
Talented and resourceful Financial Analyst with over seven years experience in finance, budgeting, and forecasting.
- Perform moderately complex statistical, cost and financial analysis of financial reports and data, and prepare subsequent narrative analysis for management.
- Extract financial data from various accounting and information systems.
- Provide robust modeling and reporting to facilitate executive-level decision making.
- Rapidly adapt to new technologies and possess expertise with MS Word, PowerPoint, and Excel.
- Strong analytical skills; support business operations through analysis of key performance indicators and trends.
History of excellence in…
- Financial Analysis
- Reporting Processes
- Familiarity with Federal Acquisition Regulations (FAR)
- Auditing and Compliance
- Budget Development and Management
- Cash Flow Management and Modeling - People Soft
- Microsoft Forecaster
SKILLS SUMMARY:
- Equally effective working in self-managed projects or as a team member.
- Ability to adapt quickly to challenges and changing environment.
- Excellent interpersonal and organization skills.
- Enthusiastic, creative, and willing to assume increased responsibility.
- Bilingual, fluent in both English and Spanish.
PROFESSIONAL EXPERIENCE:
ABC Inc., Any Town, NY Sr. Technical Support Analyst Nov. 2006 – Mar 2010
- Troubleshooting and resolving communication issues between applications and the PLC system at the site. All troubleshooting and resolution performed remotely through the use of Remote Admin or VNC.
- Test and deploy application updates as necessary. Recommended program changes as necessary to make the software more user friendly based on customer feedback.
- Worked directly with plant managers to answer questions and resolve issues within the guidelines.
- Conduct online training webinars as well as walking users through technical support issues over the phone.
- Work directly with company President on scheduling installations and initiating initial contact with plant managers for site kick off meetings as well as seeing all implementations through the official customer sign off.
- Responsible for creating and distributing effective technical documentation for internal staff as well as user documentation to be made readily available to users.
- Responsible for all system builds deployed to customer sites including but not limited to developing unattended installations, VM Ware deployment, testing and imaging thin clients for use with LED boards.
- Experience working with PLC applications.
- Kept statistical data on the amount and type of calls received in order to attach low hanging fruit. Recommended several small fixes in the application which the amount of after hours calls from 4 to 5 per weekend to 1 or 2 per month.
XYZ Corp., Any Town, NY Systems Analyst June 2005 – Nov. 2006
- Conducted frequent project team meetings, scheduled deliverables, completed requirements documents, user interface documents, use case documents, and UML diagrams on projects.
- Developed Extensible Application Markup Language (XAML) for application user interfaces.
- Maintained WPF resource dictionaries for application common styles, templates, and brushes.
- Completed all design documents on schedule.
- Improved project team communication using Microsoft SharePoint to create sites and project workspaces.
BCD Inc., Any Town, NY Project Manager and Business Analyst Oct. 2004 – Jun 2005
- Project managed and oversaw from inception to roll out, the migration of Lotus Notes databases to a web-based contract management and document retrieval system.
- Primary contact between various heads of business units and end-users to define and gather application requirements for development of new web database. Learned all technical and non-technical aspects of vital and confidential industry systems. Strong knowledge of how the following systems flow and function.
- Converted business requirements into functional specifications for small to complex systems. Wrote test plans, user manuals and all related project documentation. Tested all aspects of new application and resolved bugs before deployment.
- Managed and coordinated development and deployment of application with overseas team members.
- Provided consultation, user training and support services to users.
EDUCATION:
- B.S., Finance, University of Texas, Austin
Click to download the Analyst Resume Sample Two in PDF.
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