Benefits Administrator Resume Sample Two

123 MAIN STREET ANYTOWN US 12345 (C) (123) 456-7890 (H) (555) 555-5555 (W) (999) 999-9999 email@yahoo.com

KAREN R. BESS

OBJECTIVE

Highly motivated and dedicated individual seeking a challenging position at a reputed firm which will allow me to further utilize my existing skills and enable me to acquire new abilities.

WORK EXPERIENCE

GHI Company
Benefits Administrator 2008-Present

  • Liaise with operational department managers to resolve employee questions around benefit packages.
  • Coordinate and deliver benefit training sessions to current employees.
  • Manage & communicate benefit information to current and former employees through one-on-one meetings and coordinated group training sessions.
  • Manage worker compensation claims and reporting.
  • Generate and deliver monthly benefit enrollment, employee contribution, 401k audit, and termination reports.
  • Partner with vendors to resolve claim, billing, and enrollment issues.
  • Enlist former employees in COBRA and help them to resolve related issues.

XYZ Corporation
Benefits Administrator 2003-2008

  • Responsible for the administration of all health and welfare benefits including medical, dental, pharmaceutical, disability, life insurance, flexible spending accounts, 401(k) and commuter transportation plans.
  • Overseeing benefit plan renewals.
  • Preparing & distributing Open Enrollment communications & materials.
  • Conducting Open Enrollment meetings with employees.
  • Evaluating benefit plan or vendor changes and making recommendations.
  • Responsible for the administration of the company’s 401(k) plan which encompasses processing enrollments, loans, rollovers, termination and distributions.
  • Continuously review, modify and adjust back-office administrative processes to make sure benefit plans operate in compliance with policy and corporate standards.
  • Conducting new hire orientations.
  • Responding to escalated inquiries regarding benefit plans; investigating issues and providing resolution.
  • Working closely with payroll to ensure that employee deductions are accurate.
  • Reviewing and reconciling all monthly carrier bills before final approval.
  • Responsible for HIPAA training of company staff.
  • Responsible for safeguarding confidential records and handling sensitive issues with discretion.
  • Supervision, recruitment, training, performance and compensation evaluations for benefits department staff.

DEF, Incorporated
Benefits Administrator 2001-2003

  • Handle and track domestic and international plan enrollments, changes and data-entry requests into the HR database
  • Maintain accounting reports, track and pay insurance premiums, and process check requests
  • Research and resolve membership enrollments concerns
  • Identify, lead, and implement streamlined procedures and processes
  • Monitor audit reports to ensure compliance
  • Handle highly sensitive and confidential information throughout all levels of management
  • Manage various employee benefit programs including, employee referral program and tuition reimbursement
  • Assist annual enrollments, health fairs, orientations and launching of new benefits programs
  • Processed daily changes for new hire and existing corporate and retail employees
  • Handled associate inquiries and answered specialized questions regarding HR, benefits, payroll, etc.
  • Tracked and reported associate data (e.g. HR metrics, personnel files, benefits, etc.)
  • Communicated company policies and provided recommendations on improving internal processes
  • Coached and trained offsite and field employees on HR processes
  • Ensured proper completion and compliance of I-9 documents and other compliance documentation
  • Managed various employee benefit programs including; employee referral program, tuition reimbursement, and company discount stickers
  • Processed and coordinated subpoenas
  • Supported the further implementation of HR system through process analysis and improvement

EDUCATION

New York University – Currently Pursuing a BS in Business Management, Expected Date of Graduation 11/2010 2008- Present

QUALIFICATIONS

  • Strong organization and analytical skills, excellent interpersonal skills, office and phone etiquette.
  • Proficient knowledge of Microsoft Word, PowerPoint, Excel, Outlook, Concur Expense, Bank-used Mainframe and State reporting systems.

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