999 Main Street, Any Town, NY 99999
999-999-9999 – Cell: 999-999-9999

MARY WHITE

PROFESSIONAL ADMINISTRATION – INFORMATION TECHNOLOGY

A highly equipped Administrative Assistant with over 10 years experience in performing a variety of administrative and staff support duties for a specified department, which require a range of knowledge and skills of organizational procedures and policies; directing and assisting visitors, and resolving administrative problems and inquiries; composing, editing, and proofreading correspondence and reports, and preparing a range of administrative documents.

AREAS OF STRENGTH

• Customer Service
• Typing and Data Entry
• Mail Handling
• Reception Duties
• Appointment Scheduling
• Business Machines
• Payroll Preparation
• Lead and Train Staff
• Communication (Oral and Writing)

Computer Skills:

Microsoft Word, Excel, PowerPoint, Outlook, Access, Publisher and Internet Explorer; Windows Operating Systems 98- Me-2000, XP , Vista

WORK EXPERIENCE

ABC Inc., Any Town, NY 10/2005 – 01/2010
Staff Assistant & Software Specialist

• Schedule and coordinate meeting, conference calls, and other executive events; informs attendees, participants of function dates and times, reserves meeting space.
• Communicate in person and through correspondence with high-level contacts inside and outside the company.
• Maintain appointment calendars.
• Monitor Social Workers cases on in house software.
• In put Time & attendance on PEOPLE SOFT (software).
• Help users with in house software problems, such as missing files,
• Creating password, down loading files, importing and exporting of files.
• Run back ground checks on current and future cases.
• Daily monitoring of work flow in IQ software.

XYZ Corp., Any Town, NY 05/2002 – 10/2005
Staff Assistant

• Coordinating Committee Meetings for Senior VP and VP, Director of Production Services.
• Maintain calendars by reviewing, scheduling and prioritizing meetings for both.
• Provide administrative support.
• Power Point presentations for Board Meetings and other committee meetings.
• Update and maintain agency membership database.
• Answering and screening calls.
• Coordinate travel arrangements; process travel and expense reports in a timely and accurate fashion.
• Work on special excel and power point projects.

BCD Inc., Any Town, NY 01/1999 – 06/2001
Staff Assistant

• Provided administrative support to Director.
• Provided administrative support to the Program Manager.
• Assisted in disease outbreak investigations by interviewing patients, collecting data and entering information into database.
• Entered reportable disease information into database.
• Assisted and provide data and other relevant information to both the public and the professional and laboratory staff.
• Data input, correspondence, invoicing, permit issuance, maintenance of client databases.
• Received, assembled, and reviewed for completeness all applications for operating and construction permits prior to evaluation by management staff.
• Records Management.
• Ordered and maintained routine office and field supplies and forms.
• Invoiced for service and operating permits.
• Answered incoming telephone calls and receive walk-in clients.
• Coordinated times for routine field and facility inspections.
• Provided information for all public inquiries as to the services of the Division, general application requirements for operating and construction permits, and associated fees.
• Created marketing materials.

EDUCATION

University of Arizona– Associates in Sports Science and Computer Science – 1998
Boston University– Associates in Information Technology, Networking and Microsoft Certification – 09/2009 to Present

Click to download the Staff Assistant Resume Sample Two in PDF.

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