999 Main Street, Any Town, NY 99999
P- 999-999-9999
E-mail email@gmail.com
MARGARET JOHNSON
Skills Profile
Creative and dynamic international marketing and media assistant with fluency in English and Spanish and expertise in:
- Online Product Social Media Planning
- Product Pricing and Positional Research
- PR and Sales Event Planning and Coordination
- Brand Positioning, Tracking and Monitoring
- Media Production
- Retail Point Of Sale Material Production and Maintenance
Experience
Manager Assistant
2/25/08 – 2/28/10 ABC Inc. Any Town, NY
- Provide data management and support the campaign activities. Using Address Correction Import and Export Database.
- Supplied Agencies with updated information material from data retrieval.
- Delegated information reports to staff for verification.
- Administered excellent customers service skills answering multi-phone lines, handling customer service request, and front office walk-in clients.
- Worked with all levels in organization.
- Provided support for I.T. Manager Duties during absences for vacation and, or illness.
- Managed User Help Desk, basic troubleshooting problems with software and hardware.
- Supervised the data retrieval, printing of billing cycle statements and burned the billing information onto CD’s.
- Created by criteria base reports and run daily accounting, endowment, campaign updates.
- Trained new employees on the basic computer skills, software, and the company policy and procedures for the use of Internet.
- Assisted accounting personnel — prepare batches, code payments and entering information on accounts.
Media Assistant
9/15/08 – 5/22/09 XYZ Corp. Any Town, NY
- Answered multiple phone calls.
- Ordered all life, accident, and health insurance forms for the sales agents.
- Searched resumes on websites to recruit new insurance agents.
- Set up and scheduled all interviews for branch manager.
- Processed all new sales agents’ paperwork and entered into computer.
- Collected and processed all licensing fees for new agents.
- Responded new and existing policyholder questions, complaints, beneficiary changes, death of policyholders, and automatic bank draft changes.
- Reviewed, copied and entered all new policies for each sales agent.
Manager-Assistant
6/06 – 6/08 BCD Inc. Any Town, NY
- Maintained sales average of 125%.
- Analyzed daily sales goals and strategized with my teammates to capitalize on opportunities in order to exceed company sales goals.
- Established relationships with corporate accounts and leveraged those relationships to increase sales.
- Marketed aggressively to grow business and gain business from competition
- Expand customer loyalty through excellent customer service relationships and efficient resolution of disputes.
Education
University of California, Berkeley, 1/06 – 12/09
- B.A. – Social Communication, Advertising and Publicity
University of Chicago 1/04 – 12/05
- Technical degree – Marketing and Advertising
Cornell University, Journalism course
Languages
Spanish (Speak, Read and Write); English (Speak, Read and Write).
Computer Skills
Proficient in Microsoft Word, Excel, Power Point, Outlook and Lotus Notes.
Volunteer Accomplishments
- Initiated, planned, and conducted a variety of charity events.
Click to download the Manager Assistant Resume Sample One in PDF.
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