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Administrative Support Resume Sample Three

123 Main Street, Anytown US 12345 • 555-555-5555 • email@gmail.com

John Smith

Objective

To pursue a challenging and rewarding medical billing career position that will utilize my skills and education for betterment of a company.

Summary of Qualifications

  • ICD-9, CPT
  • HCBCS, Medisoft
  • Medical Billing
  • Medical Terminology, Online Claim Submission
  • MS Word, MS Excel
  • Proficient with all Microsoft Office Suite applications
  • Strong analytical and organization skills
  • Excellent interpersonal skills, phone manner, and office etiquette
  • Over 5 years experience in a high-level telephone customer service environment

Experience

07/07 – 07/09 ABC Corporation Decatur, GA
Administrative Support

  • Assisting Office Manager with general office duties. Answering phones, faxing, scanning and mail.
  • Maintaining communication between all 3 of our repair stations.
  • Disbursing checks and other payroll related tasks.
  • Updating and maintaining all manuals.
  • Aand P, A and R, keeping all required aviation insurances current, purchasing.

02/03 – 05/07 DEF Incorporated Phoenix, AZ
Administrative Support

  • Provided a full range of administrative services from handling incoming mail to preparing outbound
  • checks, documents and correspondence.
  • Collected and logged mail into tracking system; sorted and distributed mail to Benefits Determination department. Timeliness facilitated coworker productivity (data entry) decreasing turnaround time.
  • Recorded death dates for ministers, lay employees and beneficiaries in the PARK system.
  • Managed daily checks for the Benefits Determination team. Ensured that payments were mailed to customers with appropriate documentation letters.
  • Created original correspondence, when needed.
  • Assembled outputs from the Omni Payment System to facilitate customer payments. Prevented incorrect outgoing information to customers by investigating work and addressing errors with team.
  • Researched Experian address system for customers upon request from team leaders, members, and manager. Self-taught on how to electronically send Experian addresses to manager and team.
  • Prepared team minutes for monthly team meetings.
  • Processed insurance, tax withholding and direct deposits in Benefit Payments System for customers.

02/03 – 05/07 GHI Company Phoenix, AZ
Administrative Support

  • Handles all administrative work for Nurses and Team Managers working the field
  • Regarding all types of Workers Compensation Claims (Med Case Mgmt., Voc, RTW, Short and Long term Disability cases)
  • Open all new cases via Caretech inputting all patient data while keeping all files current and up-to-date with ongoing activities via email thru nurses
  • Approve all day cards for nurse ongoing activities in Case Billing System
  • Responsible for printing and maintaining all invoices for internal and external adjustors
  • Assist all new hires with training while teaching them how to navigate all the programs to obtain claimant info, client codes and other pertinent information
  • Coordinate with Team Leaders to open all cases efficiently within a concise manner while resolving any issues to open and closed files
  • Learned to upload and manage all reports for special clients
  • Scan and mail out all reports concerning claimants ongoing file and health issues.

Education

2010-Present
Medical Billing Insurance Coding, Everest Institute College- Decatur, GA

2002- 2004
Associate Degree- Business Administration, Rio Salado College – Tempe, AZ

Sample Resume in PDFClick to download the Administrative Support Resume Sample Three in PDF.

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