123 Main Street, Anytown US 12345 • 555-555-5555 • email@gmail.com
John Smith
Objective
To pursue a challenging and rewarding medical billing career position that will utilize my skills and education for betterment of a company.
Summary of Qualifications
- ICD-9, CPT
- HCBCS, Medisoft
- Medical Billing
- Medical Terminology, Online Claim Submission
- MS Word, MS Excel
- Proficient with all Microsoft Office Suite applications
- Strong analytical and organization skills
- Excellent interpersonal skills, phone manner, and office etiquette
- Over 5 years experience in a high-level telephone customer service environment
Experience
07/07 – 07/09 ABC Corporation Decatur, GA
Administrative Support
- Assisting Office Manager with general office duties. Answering phones, faxing, scanning and mail.
- Maintaining communication between all 3 of our repair stations.
- Disbursing checks and other payroll related tasks.
- Updating and maintaining all manuals.
- Aand P, A and R, keeping all required aviation insurances current, purchasing.
02/03 – 05/07 DEF Incorporated Phoenix, AZ
Administrative Support
- Provided a full range of administrative services from handling incoming mail to preparing outbound
- checks, documents and correspondence.
- Collected and logged mail into tracking system; sorted and distributed mail to Benefits Determination department. Timeliness facilitated coworker productivity (data entry) decreasing turnaround time.
- Recorded death dates for ministers, lay employees and beneficiaries in the PARK system.
- Managed daily checks for the Benefits Determination team. Ensured that payments were mailed to customers with appropriate documentation letters.
- Created original correspondence, when needed.
- Assembled outputs from the Omni Payment System to facilitate customer payments. Prevented incorrect outgoing information to customers by investigating work and addressing errors with team.
- Researched Experian address system for customers upon request from team leaders, members, and manager. Self-taught on how to electronically send Experian addresses to manager and team.
- Prepared team minutes for monthly team meetings.
- Processed insurance, tax withholding and direct deposits in Benefit Payments System for customers.
02/03 – 05/07 GHI Company Phoenix, AZ
Administrative Support
- Handles all administrative work for Nurses and Team Managers working the field
- Regarding all types of Workers Compensation Claims (Med Case Mgmt., Voc, RTW, Short and Long term Disability cases)
- Open all new cases via Caretech inputting all patient data while keeping all files current and up-to-date with ongoing activities via email thru nurses
- Approve all day cards for nurse ongoing activities in Case Billing System
- Responsible for printing and maintaining all invoices for internal and external adjustors
- Assist all new hires with training while teaching them how to navigate all the programs to obtain claimant info, client codes and other pertinent information
- Coordinate with Team Leaders to open all cases efficiently within a concise manner while resolving any issues to open and closed files
- Learned to upload and manage all reports for special clients
- Scan and mail out all reports concerning claimants ongoing file and health issues.
Education
2010-Present
Medical Billing Insurance Coding, Everest Institute College- Decatur, GA
2002- 2004
Associate Degree- Business Administration, Rio Salado College – Tempe, AZ
Click to download the Administrative Support Resume Sample Three in PDF.
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