(555) 555-5555 • email@yahoo.com

JOHN SMITH

QUALIFICATIONS SUMMARY

Personable medical office administrative professional seeking a position in the healthcare field.

• Proficient in front desk medical office management
• Completed Medical Front Office Administration program in high standing
• Skilled in computerized scheduling and HMO billing
• Ability to screen and prioritize a high number of calls
• Excel in organization with attention to detail and follow through
• Clear understanding of HIPAA compliance in the medical office
• Professional appearance, reliable, flexible and ability to learn quickly
• Over ten years of office administration experience

Professional Experience

ABC Corporation 3/2010 to 6/2010
Office Administrator and Manager Externship

• Front office Manager.
• Field and Safety support.
• Billing, cost projection and job cost, estimating, Scheduling.
• Generating reports, meeting minutes, account maintenance (AP and AR).
• Policy and procedure writing and maintenance.
• Liason between other general contractors.
• Travel for field support with Customers.

DEF Incorporated 2007 to 2009
Office Administration Specialist

• Coordinated and coached employees on staffing responsibilities
• Directed and performed office management functions
• Managed daily administration, customer service and reception details
• Maintained accounts receivable and payable
• Formulated and prepared reports for review and presentation

GHI Company 2004 to 2007
Manager, Human Resources & Office Administration

• Management of all recruitment activities. Including needs assessment, ad placement, employment negotiations.
• Managed all benefit details. Responsible for annual contract reviews, open enrollment process, employee questions. Introduced an improved EAP program.
• Developed a new and comprehensive employee manual, ensuring that all policies followed state and federal law and regulations.
• Developed a new education reimbursement program.
• Managed all terminations, including the development of a separation agreement.
• Effectively managed a down-sizing of staff, and ensured that an EEOC complaint was dismissed.
• Responsible for coaching managers on performance issues, as well as employees.
• Responsible for space down-sizing and office relocation within a 30 day timeframe. Including needs analysis, space design and space allocation. Responsible for space down-sizing/office relocation within a 30 day timeframe. Including needs analysis, space design and space allocation.
• Developed a stress management workshop that is now part of the company’s Institute training.
• Conducted all new hire orientation, open enrollment meetings, staff update meetings and staff training.

Education, Training and Certificates

Medical Assistant – Front Office Administration with CTE and ROP Riverside, CA, Certificate received June 2010.
CPR Certified.
Proficient with Microsoft Office Suite.
Vital Signs – manually and with machine.
Proficient with Amazing Charts and Medisoft medical software programs.
Employee of the Month with Accredited Home Lenders: May 2000 and July 2003.
Received numerous positive comments from team members, clients, and senior management.

Click to download the Administration Office Resume Sample One in PDF.

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